documents

Here you will find a collection of documents pertaining to BIT.net and the services we provide.

terms and conditions

These documents govern the terms and services of our services.

• BIT.net Standard Form of Agreement
  (sometimes referred to as the SFoA)
• BIT.net Fair Go Policy
  (sometimes referred to as the FGP)

service detail forms

• BIT.net Direct Debit Authority Form
  This form is mandatory when selecting an automated method of payment (Direct Deposit via Bank Account or Credit Card).
• BIT.net DSL Fast Transfer Authority Form
  This form is mandatory when transferring a service to us from another provider (also known as a 'churn').
• BIT.net Phone Service Transfer Authority Form
  This form is mandatory when transferring a phone service to us from another provider.

service alteration forms

• Service Cancellation Form
  This form is mandatory for all non-churn service cancellations.